Matilda the Musical
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Barclay's Concierge Team

Barclay's concierge team are dedicated to providing quality service and assistance to each and every guest.

Whether requesting something simple or complex, you can be sure they are trusted resources to business travellers and vacationers alike, always keeping guests' safety, enjoyment, and satisfaction in mind.

Barclay's concierges will accommodate every guest request so long as it is morally, legally, and humanly possible. Their services run the gamut from the mundane to the extraordinary, yet each request is fulfilled with vigour to the guest's full satisfaction.

Barclay's concierges handle all duties with zeal: mail and messages, recommendations and reservations, travel and meeting planning, personal shopping and professional communications. They are also supreme social advisor's, business expediters, and personal confidantes.

On those rare occasions when guests' requests cannot be fulfilled single-handedly, Barclay's concierges have the necessary back-up: a never-ending network of acquaintances, friends, and colleagues from around the world to see to it that guests' demands are met.

Tom Wolfe, Head Concierge of the Fairmont San Francisco, gives some insight into what it means to be part of a quality concierge team  in this video.  


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Meet Franz Staufer
Barclay Suites

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